Customer Service
SHIPPING
Online orders are shipped via USPS within 2-5 business days of placing your order. Your order will arrive with your product(s) packed safely inside. If you have any questions regarding your order or shipment, please contact us via email at greeneyedgrace{at}yahoo{dot}com.
RETURN POLICY
We take pride in the quality of Green Eyed Grace products and believe you should be completely satisfied with your purchase. You may return your order if you are dissatisfied with the products, within 30 days of purchasing for a 100% refund, less original shipping & handling costs. For 100% money-back within 30 days, please mail the product and original packaging to Green Eyed Grace for us to process your refund.
Please note: Sale items are eligible for returns at the purchased price, less shipping & handling. If your product was damaged or defective, Green Eyed Grace will replace your product and you will not be responsible for shipping costs to return the damaged product to us.
Return Instructions:
1. Email us
Please send an e-mail to greeneyedgrace{at}yahoo{dot}com with the following information:
- Buyer’s full name
- Reason for returning the product
- The date of purchase
2. We will then provide you with an address to ship the product back to
When returning product, please include:
- Product and original packaging
3. Refund will be processed
Please note: We will refund your money within 30 days of receiving the returned product.
Thank you!
